Payment Policy

Payment Policy

Pulse Bamboo™ offers secure, simple, and flexible payment options for all online purchases. You may use any of the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Amazon Pay
  • Apple Pay
  • Google Pay
  • Shop Pay
  • PayPal Express Checkout

Payment Authorization

When an order is placed, your payment method will receive a temporary authorization hold. You will only be charged after your order has shipped. If authorization cannot be completed, you may be asked to use a different payment option.

Frequently Asked Questions

What materials are Pulse Bamboo boards made from?
We use durable, sustainably harvested Moso bamboo known for its strength and beauty.

Are your products environmentally friendly?
Yes — our bamboo is eco-friendly, chemical-free, and food-safe.

How do I care for a bamboo board?
Hand wash only, avoid long soaking, and dry immediately. Oil regularly to maintain condition.

Why is oiling important?
It prevents cracking, protects the surface, and extends the life of the board.

Will every board look the same?
Natural bamboo varies in grain and color — each board is unique.

Are bamboo boards knife-friendly?
Yes. Bamboo is firm but gentle enough to protect your knives.

How long will a bamboo board last?
With proper care, many years.

Is it dishwasher safe?
No — only hand wash.

What payment methods do you accept?
All major credit cards, PayPal, Shop Pay, and digital wallets.

How can I contact support?
Email us anytime at support@pulsebamboo.com.

Is it better to buy from PulseBamboo.com?
Yes — your support directly helps our small business. Some orders may ship from Amazon fulfillment for faster delivery.

What if something is wrong with my order?
Contact us — we offer warranties and full customer support.

How long does shipping take?
Most orders arrive in 2–7 business days.